Support & Integration Specialist

Are you passionate about systems, integrations, and logistics? Do you enjoy being at the intersection of IT, operations and business development – and want to contribute to smart, scalable solutions in a growing international company? Then this might be the role for you. About the role As a Support & Integration Specialist (SIS), you will be part of our IT/Systems team and play a key role in ensuring efficient, secure and well‑integrated system solutions across the organisation. Together with colleagues in IT and operations, you will lead and support integrations, optimize existing processes, and help develop new ones as our business grows. Our core Transport Management System is CargoWise, and you will work closely with this platform, supporting users, improving integrations and enabling solutions that are critical for daily operations, customer experience and future growth. Your mission Your mission is to deliver robust and competitive system solutions that meet evolving market demands. By enabling smooth integrations for customers, terminals and other stakeholders, you help position WALLENIUS SOL as a reliable and forward‑leaning partner. As volumes increase and new ports, clients and integrations are added, your contribution will be essential in ensuring speed, quality and stability in our system landscape. Key responsibilities Be part of the implementation team for new and existing system integrations Troubleshoot system and integration inquiries via our Helpdesk Identify development or improvement needs in current integrations Support and develop processes related to systems and integrations Play an active role within the TMS development and support team Key tasks Implement new terminal and port integrations Implement new client and warehouse integrations Implement new system processes and applications Maintain, troubleshoot and continuously optimize existing integrations and system processes Your background Qualifications: Experience within shipping