Robot After-Sales Service Engineer

Position Overview We are seeking a certified Robot After-Sales Service Engineer with strong technical fundamentals and hands-on experience to support installation, maintenance, and troubleshooting of industrial robots and intelligent automation systems. Certification and formal training in robotic systems are the primary selection criteria for this role. Key Responsibilities Perform installation, commissioning, and acceptance of industrial robots and automation equipment Provide on-site after-sales service, including troubleshooting, repair, and maintenance Diagnose mechanical, electrical, and control system issues and implement effective solutions Conduct robot programming, debugging, and performance optimization Execute preventive maintenance and ensure system reliability Prepare service reports and maintain accurate documentation Provide technical training and operational guidance to customers Support system upgrades, retrofits, and continuous improvement initiatives Mandatory Requirements (Core Criteria) Must hold a valid robot service or engineering certification (e.g., Agibot, ABB, FANUC, KUKA, Universal Robots, or equivalent) Must have completed formal training in robot operation, maintenance, or system integration Hands-on experience in robot maintenance, after-sales service, or technical support Technical Skills Solid understanding of industrial robot systems, structures, and control principles Experience with robot programming and teaching (e.g., ABB RAPID, FANUC TP, KUKA KRL, URScript) Basic knowledge of PLC (Siemens, Mitsubishi, etc.) and HMI systems Ability to troubleshoot electrical and mechanical issues independently Familiarity with servo systems, sensors, and industrial communication protocols (e.g., Profinet, EtherCAT) Experience Requirements 2–5 years of relevant experience in robotics or automation service Field service or customer-facing experience is preferred Preferred Qualifications Experience with multiple robot brand