Tech Lead – Marketing & CRM

Kappahl Group is on an exciting digital transformation journey, and we are now looking for a Tech Lead to take full responsibility for the marketing & CRM area, as well as related customer-facing platforms within the customer experience area. Are you passionate about customer journeys across multiple touchpoints, campaign orchestration, and technical leadership—and thrive in a culture built on inclusion, courage, and joy? Then this is the role for you! What We Offer As Tech Lead, you will be the driving force behind our Martech development from a technical perspective. You will own the technical package for systems and applications within marketing, CRM, and connected customer-facing solutions, ensuring development follows established processes, architectural principles, and quality standards. You will contribute to Kappahl’s continued expansion and digitalization journey by securing technical stability, scalability, and long-term sustainability. The role combines strategic and hands-on responsibilities, including architecture, lifecycle management, technical analysis, testing, and incident handling. You will work closely with application leads, product owners, architects, stakeholders, and external partners to support well-informed decisions and high-quality technical solutions. Main Responsibilities - Take ownership of the technical solutions and lifecycle management (LCM) for marketing/CRM systems and related customer experience platforms. - Lead technical development and changes in accordance with Kappahl’s development model and IT strategy, with focus on architecture, integrations, and technical quality. - Contribute with technical analysis, solution design, and input during backlog refinement and decision-making forums, acting as a technical advisor to application leads, product owners, and stakeholders. - Ensure that relevant technical testing is planned and executed according to routines, including technical validation of changes, integration test