Services Readiness Leader

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. And we need people like you to make it happen. We empower you to reach your potential with opportunities to make an impact to be proud of – for food, people and the planet. Job Summary As a Services Readiness Leader within the Technical Support Excellence organisation, you will act as an ambassador for Services, championing a “Right First Time” mindset. In this role, you will collaborate closely with the Services organisation, D&T, PS&E, and our Markets to ensure full Services readiness for new solutions and products under development. You will secure that service requirements, development deliverables, validation and deployment activities are properly managed—ensuring our customers experience reliable, high‑quality solutions from day one. What you will do In this role, you will: Represent Services in D&T governance forums, bringing forward the Voice of the Customer. Own Services deliverables in assigned development activities. Lead the work related to Quality History. Drive and coordinate External Validation of solutions. Initiate and follow up on cross‑functional activities using strong project management skills and tools. Lead Services cross‑functional project teams when required. Collaborate across teams to support issue resolution and system support. You will report to the Manager Services Readiness and be part of an engaged, dynamic team supporting our Packaging, Processing, and Services businesses. We believe you have To succeed in this role, you: Are self‑driven, curious, and motivated to add value to the team and organisation. Excel at building networks and working across organizational and geographical borders. Are a true team player who enjoys sharing knowledge. Listen actively and communicate your findings clearly and effectively